Privacy & Cookie Policy

The Nour Foundation is committed to protecting the privacy and security of the personal, identifiable information that our visitors provide to us in the course of using (the “Site”). This Privacy & Cookie Policy (the “Policy”) is intended to demonstrate our commitment to the online privacy of visitors to our Site, and to inform our visitors regarding what information we may collect, and how it may be used. Please read the following description of our privacy practices. Note that this Policy may change from time to time, and is part of the terms that govern your use of our Site, so please read the entire Terms of Use.

If you have any questions about this Privacy and Cookie Policy, the Nour Foundation’s practices, or your experience with our web presence, please contact us at [email protected].

1. Privacy & Cookie Policy Scope

This Policy applies to all current and former user information collected by or provided to us.

This Site may offer links to other sites. If you visit one of these sites, you may want to review the privacy policy on that site. In addition, you may have visited our website through a link or a banner advertisement on another site. In such cases, the site you linked from may collect information from people who click on the banner or link. You may want to refer to the privacy policies on those sites to see how they collect and use this information.

2. What Information May be Collected

The Nour Foundation may collect two kinds of information from our Site’s visitors: anonymous information and personally identifiable information.

Anonymous Information

Our servers automatically log certain information that does not personally identify you (“Anonymous Information”). We use this Anonymous Information in aggregate form to help us manage and improve our Site. The Anonymous Information recorded includes, for example, the pages you visit on our Site, the amount of time you spend viewing those pages, the links you click, the browser you use, the address of the web page that referred you to our Site, and your Internet Protocol address.

We do not link Anonymous Information with personally identifiable information. However, we reserve the right to do so, in our discretion, for safety or security reasons or to comply with the law.

Personally Identifiable Information (“Personal Data”)

We also collect personally identifiable information that you voluntarily provide to us through our Site (“Personal Data”). For example, we collect Personal Data when you subscribe to an email newsletter or make a donation. The types of Personal Data that we collect may include:

  • your name;
  • mailing address;
  • telephone number;
  • e-mail address; and
  • online identifiers such as your IP address.


Your Personal Data may be communicated to duly authorized personnel of the Nour Foundation, contractors who provide us with services necessary to our operations (“Service Providers”), regulators, governmental authorities and law enforcement, to the extent required by the processing activity at stake.

3. Why We Collect Your Personal Data

We use Personal Data you submit through our Site in order to:

  • fulfill and process your donations;
  • fulfill and process your requests for information about the Nour Foundation and its activities;
  • improve and maintain performance;
  • monitor compliance with our terms of use; and
  • make your experience with as pleasant and useful as possible.

Lawful Basis for Processing

The Nour Foundation processes your Personal Data on the following legal bases, depending on the processing purpose:

  • User consent: This refers to where you have given us explicit permission to process personal information for a given purpose, for example for processing your donations and your requests for information about the Nour Foundation and its activities. By using our website and consenting to our cookies you give consent that we may obtain certain Personal Data about you, including your IP address and certain user preferences.
  • For our legitimate business purposes: This covers situations where we have a legitimate interest, as a public charitable and nongovernmental organization, to process Personal Data. For example, we may process your Personal Data to manage inquiries and requests or to provide information about our organization.
  • For contractual necessity: This covers situations where we must process Personal Data to meet our contractual obligations. For instance, if you would like to make a donation, we would need to process your billing address to fulfill your donation.
  • For compliance with a legal obligation: This covers situations where we must process Personal Data in order to comply with the law (for instance sharing your information with third parties such as regulatory authorities), or where we are under a legal obligation to disclose your information (for example where we are required to share information in accordance with legislation, to prevent fraud and other criminal offences, or because of a court order). We may disclose your information in order to enforce our legal rights or to protect the legal rights of us or others.

4. How We Collect Information

Technologies Used

We may use tracking cookies and/or other technologies to receive and store certain types of information. This information includes Internet Protocol (IP) addresses, browser information, Internet Service Provider (ISP), operating system, date/time stamp and clickstream data. This information helps us customize your website experience. In order to provide the best customer experience possible, we also use this information for reporting and analysis purposes.


Below we list the different types of cookies that are used on the Site that you are visiting. To the extent any personal information is collected through first-party cookies, this Policy applies. Personal information collected through a third-party cookie is subject to the privacy and/or cookie policy of that third party, and not our Policy.

1. Essential Cookies

Essential cookies enable you to navigate the Site and to use its services and features. Without these necessary cookies, the Site will not perform as smoothly for you as we would like it to and we may not be able to provide the Site or certain services or features.

2. Analytics Cookies (Site Performance Third Party Cookies)

Analytics Cookies collect information about your use of the Site, and enable us to improve the way it works. For example, Analytics Cookies show us which are the most frequently visited pages on the Site and help us record any difficulties you have with the Site. Analytics Cookies allow us to see the overall patterns of usage on the Site, rather than the usage of a single person. We use information from Analytics Cookies to analyze the Site traffic, but we do not examine this information for individually identifying information.

You can opt out of Google Analytics by following the instructions provided at

Managing Your Cookies

Cookies help you to get the most out of our Sites and, as mentioned above, if you disable cookies, some services or website functionality may not be available.

How to enable and disable cookies using your browser:

Most browsers allow you to manage cookie settings. These settings can usually be found in the “Settings“, “Options” or “Preferences” menu of your browser. The links below are provided to help you find the settings for some common browsers:

For all other browsers, please look for a “help” function in your browser or contact the browser provider.

5. How We Keep Your Personal Data Secure

We have security measures in place to restrict access to Personal Data, to guard against unauthorized or unlawful processing of Personal Data and against damage to, accidental loss or destruction of, your Personal Data.

6. How Long We Retain Information

We only keep your Personal Data for as long as necessary in relation to the purpose for which we are processing that information. To determine the appropriate retention period for Personal Data, we consider the amount, nature, and sensitivity of the Personal Data, the potential risk of harm from unauthorized use or disclosure of your Personal Data, the purposes for which we process your Personal Data and whether we can achieve those purposes through other means, and the applicable legal requirements. Where your personal information is no longer required we will ensure it is securely deleted.

7. Visitor Control Over Information Use

You have certain control regarding the use of your information:

You may choose not to provide the Nour Foundation with any contact information. However, if you do so, we may be unable to process your requests to make a donation, or join our mailing list.

You may opt-out of receiving further information from the Nour Foundation by opting out wherever Personal Data is collected or opting out via links on the bottom of e-mails that we send to you, and on certain other communication methods that we use with you. The Nour Foundation shall do its best to honor all opt-out requests, but there may be a delay between your submitting such a request and the actual removal of your name and contact information from our mailing and other communications lists because these are generated well in advance of our actual mailings and communications.

European Data Subject Rights under the GDPR

Under European data protection legislation, if you are an individual located in the European Union, you have specific rights in relation to the Personal Data we process which relates to you. These rights include:

  • The right to access and rectify the Personal Data that we process about you;
  • Where our processing of your Personal Data is based on your consent, the right to withdraw your consent to such processing at any time;
  • The right to restriction of processing or to object to the processing of your Personal Data;
  • The right to request for us to transfer your Personal Data to a third party in a standardized machine-readable format;
  • The right to request erasure of your Personal Data;
  • The right to lodge a complaint with a supervisory authority in your respective Member State.

In order to exercise your rights, you can contact us at [email protected].

8. Sharing Personal Data with Third Parties

We do not share, transfer or release Personal Data to third parties besides the Service Providers. Our Service Providers help us with, for example, e-mail newsletter services and credit card processing. These Service Providers may have access to your Personal Data. For example, we may link you to a Service Provider’s site to process donations. These companies are not authorized to use the information we share with them for any other purpose.

When you follow a referral or a link away from our Site, you leave our Site. This Policy applies only to our Site, and not to our Service Providers’ sites. You should review their privacy and/or cookie statements to find out how they protect your privacy.

Finally, we may release your personal information if compelled to do so by court order or other requirement of law, or if, in good faith, we believe such release is advisable or necessary. Except as stated in this privacy policy, we shall not share your personally identifiable information with third parties without first contacting you and getting your consent to such further uses.

9. Children Under Age 12 Who Use Our Site

The Nour Foundation and are committed to protecting the privacy of children. Our Site is not directed at children, and we do not knowingly collect Personal Data from anyone under 12 years of age. If we become aware that an individual is under the age of 12 and has submitted any information to us for any purpose without prior verifiable parental consent we will delete his or her information from our files. If you believe that an individual under the age of 12 has sent any information to us, please contact us at [email protected]

10. Acceptance of Privacy Policy Terms

By accessing the Site or interacting with us, you consent to our use of information that is collected or submitted as described in this Policy. We may change or add to this privacy policy, so we encourage you to review it periodically.

This Privacy Policy was last revised and updated on March 24, 2019.